It is important to regularly clean and disinfect pet items to maintain your pets health and avoid buildup of dirt and germs. Most of our items can safely be washed using soapy water. Start by washing items with a wet, warm cloth and add soap or dishwasher fluid if necessary. Rinse with water to remove remaining dirt and soap. Air dry or wipe clean with a towel. If smell is present, consider using a pet odour eliminator.

Shipping times and prices vary as we do ship worldwide from different fulfilment centers based on your location. The average delivery time frame is between 9 to 15 business days, although items may arrive earlier. If you have not received your item within 60 days, we will issue you a refund. Read more in our Shipping Policy.

You have 2-weeks after your package arrives to request a return. Terms and conditions apply. Details found in our Refund Policy.

We stand behind our products and test them before recommending them to you. We are committed to providing the best experience for your and your pet, and will always work with you to make sure you are left happy with your purchase. Chat with us anytime if you have questions or need recommendations on which products best suit your needs.